Our Story
Built for the Pilgrim. Every Step of the Way.
Rafeeq Al Haram is a mobile-first Hajj and Umrah companion designed to make every pilgrim's sacred journey safer, simpler, and more spiritually focused — whether they have internet access or not.
Our Mission
Bringing clarity to one of life's most profound journeys
Hajj and Umrah are among the most spiritually significant events a Muslim can undertake. Our mission is to remove the logistical friction so pilgrims can focus entirely on their worship — with their personalized itinerary, duas, prayer times, and sacred-site guidance always at hand, even when connectivity fails.
The Problem We Solve
Pilgrims deserve better than printed paper and group chats
Most pilgrims navigate their Hajj or Umrah through scattered WhatsApp messages, paper itineraries, and generic apps that know nothing about their specific journey. When connectivity drops — which it often does across Makkah, Mina, and Arafah — they are left without guidance at the moments that matter most. Rafeeq Al Haram gives every pilgrim a personalised, offline-ready companion that their agency configures specifically for them.
Why Offline-First
Connectivity in the Haramain is not guaranteed
During peak Hajj days — Arafah, Muzdalifah, Mina — millions of pilgrims share limited cellular capacity. Apps that depend on a live connection fail exactly when pilgrims need them most. Rafeeq Al Haram syncs all journey content before departure and serves it fully offline: prayer times, duas, the complete dua library, maps, and the personalised itinerary are available without any internet connection throughout the journey.
For Hajj & Umrah Agencies
A professional-grade tool for operators of any size
Rafeeq Al Haram gives travel agencies a full-featured operations layer: a branded pilgrim companion app, group QR-code onboarding, journey management, announcement broadcasting, and an admin portal for documents, contacts, and guides. Agencies start free, onboard their pilgrims immediately, and can unlock white-labelling and premium tools on request — with commercial terms that scale alongside their group size.